Credit Officer Full-time Job

Vacancy # 41/23 – Credit Officer

Roles and Responsibilities 

• Follow up with customers daily in order to collect debts and ensure its monthly weekly/monthly collection targets are met.
• Take appropriate actions on defaulting debtors to ensure all overdue debts are brought under control.
• Review status of aged and delinquent accounts on a weekly basis.
• Preparation and transmitting of letters and notices on delinquent accounts
• Prepare paperwork for civil court (small claims court) on local delinquent accounts and represent the company at any hearings.
• Review and recommend accounts for outside collection agencies or legal action and follow through as required.

Experience and Professional Background 

• Diploma/Degree Level Qualification.
• 2+ years of work experience in similar role.
• Clean and Valid Group 2 Driving License is required.
• Is self-motivated in pursuant of results, deadlines and achievements.
• Possess effective communication and written skills.
• Possess sound leadership and management capability.
• A good team player.
• Proven track record of commitment and self motivation in pursuant of achievements particular emphasis on deadlines and timely results.
• Competency in English
• Excellent interpersonal and business communication skills both written and verbal
• Ability and willingness to maintain and provide a high level of customer service and to working towards adaption to a challenging business environment and ultimate customer satisfaction.
• Capability to operating and dealing with medium to corporate size business.
• To have computer literacy as well as experience in Microsoft Office and platform.
• Updated knowledge of company product, its usage and major customers.
• A flexible team-orientated individual.

Skills & Attitude     

• Workmanship
• Timely reports to the reporting line Manager 
• Frequency of customer complaints and/or commendation
• Understanding of Company Operations
• Timely decisions
• Punctuality
• Attendance
• Fast learner and passionate
• Proven conflict resolution skills
• Capacity to work independently
• Self-motivated in pursuant of results, deadlines and achievements and committed to working in a challenging business environment providing excellence in service deliver satisfaction  
• Possess strong time management and organizational skills with the ability to follow through on assignments.
• To portray a mature, initiative and transparent attitude and a professional image of self and company.
• To maintain friendliness and politeness when assisting internal and external customers.
• To demonstrate a willingness to learn of the company core service and it’s associated products.
• To maintain professionalism and efficiency at all times