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IT Support Officer Full-time Job

2023-03-05 10:00   IT & Telecoms   Nadi   1.1K views Reference: 2794
Job Details





 ATS Pacific, based in Nadi, is one of Fiji’s leading inbound travel management company. We require an experienced IT Support Officer to assist in managing the IT Network Infrastructure and Data Management Support System.

 Duties & Responsibilities:

 Applicant will provide end-user support and advice for IT peripherals and applications ensure business continuity. Reporting to the General Manager  & IT Support Manager applicant will also provide assistance in installation, troubleshooting and maintenance of hardware & software and will be expected to possess the relevant knowledge and skills to ensure that all work done conforms to standard procedures and specifications.

 Applicant shall also provide support for:

·         Ability to support a range of technologies across various platforms to a high standard, especially Active Directory, Windows 7 & 10, Exchange 2016 and Office 365

·         Basic knowledge of networking and Windows Server Administrator

·         Ability to quickly become familiar with various IT systems and software through a mix of online course – based learning and on the job training.

·         Providing support, f IT Service Management toolset e.g. Service Desk+, Service Now, Remedy, Heat

·         Adapting existing programs to meet users' requirements.

·         Managing computer networks.

·         Excellent Customer Service and communication skills

 Applicant must be able to work as a team member and to promote a positive work environment. The applicant should be avaible for on-calls after hours and on weekends

 Minimum Qualification Requirements:

A recognized Diploma or Degree  in Computer Science or Information Systems with at least 1 years of hands on experience in the related fields. Applicant to be a skilled & qualified IT Support Officer with full time experience on advanced systems & network management and troubleshooting and adobe experience with  Photoshop skills.

 Apply in writing with a passport size photograph, references, and a detailed CV and forward details to: -                                        


ATS Pacific Fiji,

P.O Box 9172,

Nadi Airport

 or email careers@atspacific.com.fj

 Applications close on the 17th of March 2023






IT Officers and Analysts


Fiji Residents Only
Company Description
Helloworld Travel Limited is a travel-distribution company headquartered in Australia, providing international and domestic travel products and services to clients around the world. Publicly listed on the Australian Stock Exchange (ASX:HLO), HLO is a global travel organisation with a diverse array of brands across three key pillars of business: Retail, Wholesale and Inbound. Run by CEO and Managing Director Andrew Burnes together with an exceptional management team and highly accomplished board, HLO has offices in Australia, New Zealand and Fiji.With significant retail travel brands including
Helloworld Travel the Travel Professionals, HLO has more than 2,400 members in Australia and New Zealand across its retail networks including fully branded outlets, Associates, Helloworld Business Travel, Magellan Travel, The Travel Brokers (NZ), Mobile Travel Agents and the My Travel Group.
Diverse Wholesale operations distribute travel products and services to markets all over the world, these include household names such as Viva Holidays, Sunlover Holidays, and GO Holidays operating in New Zealand.
Inbound and destination-management companies include AOT Inbound, ATS Pacific and Experience Tours Australia (ETA).
Air consolidation services AirTickets and SmartTickets provide advanced technological ticketing solutions to a wide range of travel agents and networks.
HLO services the fast-growing cruise market with specialist brand SevenOceans Cruising and Cruiseco providing access to a comprehensive database of ocean and river cruise products including itineraries, cruise lines, ocean and river cruise vessels and ports information, as well as cruise packaging and services.
With extensive operations in Australia and New Zealand Helloworld Travel Limited also has a significant business presence in Fiji with Inbound brand leader ATS Pacific and Fijis premier transport operator and ground handler Tourist Transport Fiji (TTF).