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Office Administrator Full-time Job

2023-03-13 07:44   Administration   Suva   1.1K views Reference: 2851
Job Details


The Role 

Pepper Advantage Hub (Fiji) is seeking for an experienced, well-organized and professional Office Administrator to provide support to the onshore office staff, management team, and field personnel. The ideal candidate will be responsible for managing the day-to-day operations of the office and ensuring that the company runs smoothly.

Key Responsibilities

The Office Administrator will be responsible for:-

  • Answer and direct phone calls, take messages and schedule appointments.
  • Provide administrative support to field personnel, including processing paperwork, and coordinating equipment.
  • Read and interpret job schedule including both inspection and repair tasks.
  • Construct tenant notices from basic templates modifying where appropriate.
  • Establish new inspection booking types in the booking system (Calendly)
  • Produce and include QR codes on notice letters.
  • Establish templated and free communication with tenants via our SMS management tool (Podium).
  • Understand appointment types, create, and manage to successful confirmation.
  • Ensure the correct creation of bookings in our SMS management tool and to ensure automated reminder messaging is correct.
  • Respond to non automated (typically email or SMS) booking requests and ensure bookings are captured within the tools.
  • Manage booking adjustments, cancellations, and general housekeeping of the bookings systems.
  • Assist with re-inspection planning, bookings and confirmations including costs allocations within work tasks to ensure invoicing can occur.
  • Ensure all confirmed bookings are extracted from the tools for the following day and distributed to the technicians.

Required Skills

  • 2+ years of experience in an administrative position
  • Dependable and highly organized with business maturity, discretion, enthusiasm, and a positive attitude.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office, including Word, Excel, and PowerPoint.
  • Strong organizational and time-management skills.
  • Ability to work independently and prioritize tasks effectively.
  • Knowledge of basic accounting and bookkeeping procedures.
  • Knowledge of the fire protection industry is a plus.

Remuneration & Benefits

  • Competitive salary package
  • Medical benefits
  • 24/7 transportation
  • Ongoing career development and training
  • A secure career with a fast-growing company

How to Apply: Your professional CV and cover letter must be submitted via email to careers@fj.pepper-advantage.com which must include details of 3 non-related professional referees. All applications must be submitted by 18th March 2023. We thank all applicants for their interest; however, only those who are shortlisted will be contacted.


Office Administrator


Fiji Residents Only
Company Description
Pepper Advantage is a newly established outsourcing company, we recruit for a wide range of back-office staff across a multitude business functions including but not limited to Finance/Accounts, Operational Support Staff, Data Agents, Executive Assistance and PA Support, Marketing, QA/Compliance, IT, Telephony, Training, Lead Generation, Administration & Treatment Coordination.
We are currently seeking resources in Suva to offer back-office processing services to clients abroad. We are committed to offering an equal, diverse, and growing workplace that offers specialised training and capacity building to our staff and delivering outstanding services to our clients.