Project Support Analyst Full-time Job

Project Support Analyst

The Role

Sterland is a leading ERP software company, providing products and services to the timber and hardware industry both domestically and internationally.  Our services team is looking for a project support analyst that is keen to learn and grow within a dynamic fast paced implementation role.

The position is full-time and the salary will be dependent on experience. 

This position is offered via our Fiji Partner Foresight Solutions and is based in Namaka, Nadi, Fiji and is only open to Fijian Citizens and Permanent Residents only.

Responsibilities include (but not limited to):

• Provide support to new customers implementing the Frameworks ERP package during the staging phase and Go Live phase of the project
• Work in collaboration with internal and external stakeholders to ensure on time delivery of implementation tasks
• Deploy and configure software
• Report and trouble shoot software issues
• Testing and implementation of software enhancements
• Continual improvement in knowledge of our ERP

 To be successful in this role you will bring:

• Self motivated and able to show initiative
• A dedication to delivering a great customer experience while being a creative problem-solver in response to technical, product, and business questions
• Basic knowledge of Microsoft and/or Linux operating systems
• Excellent problem solving and troubleshooting skills
• Excellent written and verbal communication skills
• Ability to work from home in an effective manner within a dedicated workspace

 Desired Skills

• The ideal candidate will have completed some IT-related courses. Failing this, you should have a genuine and solid passion for IT, ideally looking for a long term career within the industry.
• Dedication to deliver to deadlines
• The desire to learn and grow within a close-knit team environment
• A client focused approach with a commitment to excellent customer service and high-quality service delivery
• Able to work under pressure

To apply Please forward Resume with Cover Letter to jobs@foresightsolutiongroup.com

Applications close 13th April 2023.