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Reservation Sales Officer Full-time Job

2023-03-19 23:34   Sales & Marketing   Nadi   892 views Reference: 2886
Job Details

We are looking for an outgoing,  highly motivated and skilled Reservations Sales Officer to join our team in our Denarau mainland office

Responsibilities:

  • Provide Resort Information, itineraries and prices

  • Use selling techniques to promote the Resort and what we offer.

  • Handle Customer complaints or concerns

  • Advise guests on terms and conditions of booking eg. cancellation policies

  • Monitor Bookings Online/Direct and send out confirmation emails

  • Process Payments and Refunds

 

Required skills and knowledge:

  • Course in Computers, language and communications are an asset

  • Excellent command in English (spoken and written) is a must

  • Excellent telephone manner etiquette are required

  • Excellent customer service skills

  • Knowledge in Property Management Systems and OTAs is an asset.

  • Detail-oriented

  • Organizational skills

  • Previous experience in marketing and sales is an asset



Closing Date: 24th March 2023
CV’s with Application Letter and Photo to:

vacancy@mantarayisland.com

JOB FUNCTIONS

Receptionists, Reservations Agent, Sales Representatives and Consultants
Company Description
Mantaray Island Resort is situated in the pristine Northern Yasawa group of islands. Our island is surrounded by stunning coral reefs that house dive sites for any level of expertise.