Sales Support Officer Full-time Job

Bollore Logistics (Fiji) Pte Ltd (A joint venture with C J Patel) is a subsidiary of BOLLORE, a highly diversified, independent industrial Bollore Group that ranks among the world’s top 10 in freight forwarding and logistics activities with presence in 600 locations in 102 countries. Bollore Logistics offers a full range of services and industry expertise with complete logistics needs of importers and exporters, upstream and downstream of production, organizing transport, customs and regulatory compliance, industrial projects, and supply chain services.

Due to the success and growth of our air/sea freight business, applications are invited from suitably qualified and experienced Sales Support Officer to be based at our Suva Office. 

          SALES SUPPORT OFFICER

Key Responsibilities:

Reporting to the Business Development Manager, the successful incumbent will be responsible for the following duties:

• Provide accurate and timely administrative and sales support to the team.
• Handle customer inquiries and being the first point of contact for existing or potential customers.
• Prepare and process quotes, along with other sales-related documentation for airfreight, sea freight, logistics etc.
• Generate and provide weekly and/or monthly reports including excel analytics etc.
• Coordinate with internal teams, including customs, operations, finance and customer service.
• Work closely with BDM to generate new business and maintain existing customer relationships.
• Maintain accurate records of contact and outcomes with potential and actual customers
• Contribute to achieving and reporting on sales targets
• Support billing, dispute and collections processes with customers and Shared Services.
• Provide basic IT support and be the point of contact for system and IT matters including escalation to relevant parties for resolution.

 Qualification and Experience:

• Diploma or Degree in Sales, Marketing, Business Administration or related field
• 2+ years of sales experience in similar capacity preferably with freight or logistics industry
• Strong interpersonal and communication skills.
• Excellent customer service and follow-up skills.
• Highly organized and able to multi-task.
• Strong computer skills (Excel, Outlook, Word, PowerPoint, SharePoint) required

 How to apply:

Applications for above position should include a current resume with copies of academic transcripts and an outline of your proven experience to carry out the role. All applications must be addressed “Vacancy – Sales Support Officer” emailed tocareers@cjpatel.com.fj

Applications close 24th November 2024

Ceva (Air and Ocean) Fiji Pte Ltd (A joint venture with C J Patel) is a subsidiary of CEVA LOGISTICS, a highly diversified, independent industrial that ranks among the worlds top 5 in freight forwarding and logistics activities with presence in 1600+ locations in 170+ countries. Ceva (Air and Ocean) Fiji Pte Limited offers a full range of services and industry expertise with complete logistics needs of importers and exporters, upstream and downstream of production, organizing transport, customs and regulatory compliance, industrial projects and supply chain services.