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Technical Services Coordinator and Analyst Full-time Job

2023-11-02 15:23   IT & Telecoms   Suva   350 views Reference: 3634
Job Details

Company Description

ECS International is classified as a Tier 1 security services provider.

Our team consists of personnel who can think outside the square - innovating ideas and solutions which create new benchmarks within the security industry.

About the role

We are looking for an experienced Technical Services Coordinator and Analyst to join our leadership team.

This is a permanent full-time position based in Suva.

Duties and responsibilities include but are not limited to:

  • Communicating client requests.
  • Action Work Orders.
  • Scheduling technicians and coordinating responses.
  • Resolving client enquiries.
  • Customer portal management.
  • Invoicing and receivables.
  • Procurement of materials from local and international suppliers.
  • Liaising with control room and generating reports.
  • Periodic management reports.
  • Tender preparation.

Selection Criteria:

  • Tertiary qualifications preferred but not essential.
  • Excellent verbal and written skills.
  • Experience using online platforms preferred but not essential.
  • Security industry product knowledge including CCTV, Access Control and Alarm systems is preferred but not essential.
  • Proficient in Microsoft Office.
  • Accuracy and strong attention to detail.
  • Good organisational skills.
  • Demonstrate a high level of professional etiquette.
  • Ability to work autonomously and as part of a team.
  • A proven ability to work under pressure in a fast-paced environment demonstrating flexibility and professionalism.

          Police Clearance

Job Type: Full-time

Location: Suva

Salary:  Band 2-3.

Reports to: Manager South Pacific Islands

Email CV to: service@ecsintel.com

Attach current photo for ID

Applications close 29 November 2023

 

JOB FUNCTIONS

IT Officers and Analysts

JOB OPEN TO:

Fiji Residents Only
Company Description
ECS Security Group Limited was established in 1990 and has met the challenge. We have earned a reputation for achieving excellent KPIs in difficult assignments where others have failed. Our team-oriented operations are dedicated to the customized provision of total security management services including Electronics, IP based Security Systems, Training, Consultancy, Manpower, Armed Deployments and Investigations.
Mission: Our assignments are carried out to military discipline.
Accurately
Methodically
Professionally
On time